Shipping policy

How much is shipping?

All orders of $500 and over qualify for free shipping. The shipping rates depend on the product package weight you purchase. The rates for different countries vary as well. Please check the following table on the bottom page for references.

When will my order ship?

We want you to have your new MIKIT Keyboard as soon as possible, so in-stock items typically ship out 1-2 business days after the order is placed (or if it’s a pre-order, then on the date specified on the product page).

How long will it take my package to arrive?

All orders will be processed within 3 business days (excluding weekends and holidays) from our warehouse. Delivery takes between 2-7 business days depending on your location. Please check the country list below for information.

How can I track my order?

You will receive an automated email containing tracking information as soon as your order ships. Please note that it takes up to 48 hours for the first scan to appear, so please do not be alarmed if your package isn’t immediately “in transit.”

Why is shipping delayed?

 Shipping carrier delays, weather delays, or international customs inspection delays are beyond our control. If you do not receive your item on time, please contact us for further assistance. Please contact support@mikit.store if you have any questions.

What's your return policy?

Your satisfaction is of great value to us. If you are not completely satisfied with your purchase, simply send a return request to support@mikit.store within 7 days of delivery, and our team will assist you. For more information on our returns policy, please visit our returns page.


Shipping Rate List

The list is the shipping rate for one keyboard. The shipping rate may vary based on different weights. If you want to buy 2 or more keyboards, please refer to https://www.mikit.store/pages/mikit-shipping-profile
Destination Cost(Per item) Timing
United States (Contiguous United States / Lower 48) $12 Within 3-7 working days
Alaska, Guam, Hawaii, Puerto Rico $38 Within 4-8 working days
Canada, Mexico $25 Within 4-8 working days
Australia & New Zealand $29 Within 5-10 working days
United Kingdom $19 Within 4-8 working days
Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Poland, Portugal, Slovakia, Spain $19 Within 5-10 working days
Bulgaria, Norway, Croatia, Slovenia, Switzerland, Sweden, Romania, Luxembourg, Malta $28 Within 5-10 working days
Singapore, South Korea, Indonesia, Japan, Malaysia, Philippines, China (Mainland, Hong Kong, Taiwan), Thailand, Vietnam $12 Within 3-7 working days
Bangladesh, Cambodia $25 Within 3-7 working days
Saudi Arabia, United Arab Emirates, Israel $28 Within 3-7 working days
Rest of world $39

Within 5-10 working days


Places We Don’t Ship To (but wish we did):

Bahrain, Bhutan, British Indian Ocean Territory, Brunei, India, Iraq, Kazakhstan, Kyrgyzstan, Myanmar (Burma), Qatar, Russia, Turkmenistan, Armenia, Belarus, Georgia, Jersey, Kosovo, North Macedonia, Réunion, Turkey, Ukraine, Burkina Faso, Mauritius, South Sudan, Sudan, Turks & Caicos Islands, Argentina, Brazil, Chile, Peru, South Georgia & South Sandwich Islands
Do I need to pay for taxes/duties?
All prices labeled at our site do not include duties and taxes. We are only charging for products and shipping fees on your orders.
Customs Policies widely vary in different countries. We have no control over taxes/duties and are not able to predict how much they might be.

Based on the previous deliveries, we've listed some delivery terms for your information. For more information, please refer to https://cdn.shopify.com/s/files/1/1183/1328/files/dhl_expres
Countries/Region Tax
United States, Australia Free
Canada

Delivered Duty Unpaid

United Kingdom Delivered Duty Paid
EU (Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Slovakia, Spain, Netherlands)  Delivered Duty Paid
EU(Others) Delivered Duty Unpaid
Singapore Free
South Korea, Indonesia, Japan, Malaysia, Philippines, China (Mainland, Hong Kong, Taiwan), Thailand, Vietnam Delivered Duty Unpaid
Rest of World Delivered Duty Unpaid


*Delivered Duty Paid: We the sender will bear the import duty/tax cost. You do not need to pay any extra fees to receive your parcel.

*Delivered Duty Unpaid: Please be aware that there is a chance you will be charged with import duty tax.

 What will the cost consist of?

It's important to understand the costs that may apply. Depending on the type and value of the goods, you may have to pay for:
  • transport costs, insurance, storage charges, and other handling charges that are levied by the logistics provider
  • Import Processing Charges
  • clearance and permit fees
  • customs duties
  • Federal/Provincial Goods and Services Tax (GST)
  • other fees and taxes.
You may need to pay these costs before you import or when the goods are at the border. For details, please refer to the importing information section on the official government website.

If your packages were detained by your country's customs, please contact us to offer the related commercial invoice and shipping documents.